Help For: Customer Resource Area Parent Page
Related To Page: Customer Specific
See Also:- Invoices, Other Resources, Statements
Contact us by clicking here.
You will notice that there is no link to this area on the website. You either have to type the name into your browser or save it as a bookmark. The link or URL is in the form “http://southcot.co.uk/Customers/Your Account Name”. NOTE, the URL is case sensitive and make sure you put the spaces in the proper place.
If you need to know what your account name is you can get it from an old invoice (more details on how to do this can be found here)
Once you have logged in you will see something similar to this:-
You will see 3 folders listed clicking on them will take you to that folder. Note that while you are logged in all HTML links are in red not green. Briefly:-
- Invoices – all of your invoices are in here. When a new one is uploaded you will be notified.
- Other Resources – in here will be a mix of files and documents we make available to you. These could be custom guidance PDFs, program fixes, special tools or scripts.
- Statements – Any statements generated for you will be here.
All of the links have “Dynamic Tips” if you hover over them with the mouse (for more details see the help introduction here).